Support for Karesa Mobile Application

Welcome to the Support page of Karesa, the mobile application designed to empower rural women micro-entrepreneurs and promote equitable economic growth. We’re here to assist you and ensure your experience with our App is seamless and fulfilling. If you have any questions, concerns, or feedback, this is the place to find the information you need.

Contact Us

Have a question or need help? Feel free to reach out to our dedicated support team. We’re here to assist you with any queries you might have about the Karesa App, its features, or any technical issues you encounter. You can contact us through the following methods:

1. In-App Support Chat: Tap on the chat icon located in the App’s main menu to initiate a conversation with our support team. We strive to respond promptly and provide you with the assistance you need.

2. Email Support: You can also contact us via email at [support@storycycle.com]. Drop us a message detailing your issue, and we’ll get back to you as soon as possible.

Frequently Asked Questions (FAQs)

Before reaching out to our support team, you might find quick answers to your questions in our FAQ section. We’ve compiled a list of commonly asked questions and their solutions to help you troubleshoot common issues. Visit the FAQ page in the App’s settings menu to find answers to questions related to account management, transactions, interactions with rural women micro-entrepreneurs, and more.

User Community

Join our vibrant user community where you can connect with other users, share your experiences, and learn from each other. We encourage collaboration and discussion, and our community members often offer valuable insights and tips that can enhance your Karesa experience.

Feedback and Suggestions

We value your input and are constantly working to improve the Karesa App. If you have any suggestions for new features, improvements, or if you’ve identified areas where we can do better, we’d love to hear from you. Your feedback is instrumental in shaping the future of Karesa and making it a better platform for everyone.

Privacy and Security

Your privacy and the security of your information are our top priorities. If you have concerns about how we handle your data, please refer to our Privacy Policy page for detailed information about how we collect, use, and protect your personal information.

Thank you for being a part of the Karesa community. We are committed to providing you with a supportive and empowering experience through our App. Your journey towards equitable economic growth and sustainable practices is important to us, and we’re here to assist you every step of the way.

Last updated: 13 Aug, 2023